The Neighborhood at White Lake Senior Living Reviews
The Neighborhoods Of White Lake
Contact Data
10770 Elizabeth Lake Route
White Lake, MI 48386
Phone: (248) 618-4100
Canton: Oakland
Nearby Hospitals
| Huron Valley-Sinai Hospital Type: Acute Intendance Hospitals Ownership: Proprietary Has an ER: Yes | iv miles |
| Henry Ford West Bloomfield Infirmary Type: Astute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes | viii miles |
| Pontiac General Infirmary Type: Acute Care Hospitals Ownership: Proprietary Has an ER: No | 10 miles |
| Mclaren Oakland Type: Acute Care Hospitals Buying: Voluntary not-profit - Private Has an ER: Yes | 11 miles |
| St Joseph Mercy Oakland Type: Astute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes | 12 miles |
Photos
Reviews
Overall Rating 3.0 / five.0 ★★★★★
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Kari Hotchkiss
★★★★★ 10 months ago
This Facility is just awful !!!! They NEVER alter your loved ones undergarments or Bathe them !!! I am a medical professional, and I realize nosotros are all brusk staffed. But, if you are not willing to have care of people, then Exercise Non take the job! Recently, an Aid, was transferring my 105 pound Mom, from her bed, to a chair & dropped her on her head ! Results... over a week in the hospital! How would they feel, if when they came to my office for Dental work, and I BOTCHED THEM ???! Buyers BEWARE!!!!!
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Cindie Audia
★★★★★ a yr ago
I love the layout of the building and the abode like atmosphere. Each person has a private room, bathroom with shower. They are situated in small "neighborhoods" of around 10 patients each with shared dining room and living room. During Covid 19 restrictions, they went out of their way to provide meaningful activities, family unit parades, and outdoor concert, Bingo and other activities using government guidelines, Zoom calls with family unit. Their therapy team is the best around. Aides and nurses apparently intendance very much nigh their people. Beautiful chapel for private prayer and worship services.
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Karen KIRCHNER
★★★★★ a year ago
Afterward a fall at dwelling my female parent was sent here for rehab. I called ahead for information on COVID restrictions and medications. I was told NOT to bring her medications , because they had their merely pharmacy. My female parent was very broken-hearted and nervous going in. She started calling me at vi:30 PM to have her domicile. She said she was non getting her meds. I told her to remain calm and the staff would provide her medications. I called in , but the office phone asunder with every extension I tried. My mother was withal calling me to help her . I told her to apply the Emergency button. She informed me information technology did not work. I stayed on the line and waited for staff to enter her room. Finally a person entered and I asked why she had not received her medication? I was told no medication was ordered. I informed her that my female parent needed to have her medication. She said "Non my trouble I will be off in 30 minutes at 11pm". Needless to say I got my mom out of there. Don't take your loved ones to this place!!??
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Mary Newman
★★★★★ 3 years agone
I would highly recommend this facility to anyone needing a nursing home. We had to take my 98 year sometime mother here. She was treated with respect and so very tender and with so much intendance. Not just did they look after her but they were likewise kind to the family unit. When information technology got close to the end they even provided a comfort cart for our pleasure with nutrient and drink. They were always close for a kind word or a hug if needed.
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DONNA CARPENTER-BLACKSHEAR
★★★★★ 2 years ago
My husband was at that place for rehab later on a most fatal PE after spinal surgery. He was transfered there for rehab. From solar day 1 it was a horrible feel. The therepy staff were neat only that was where it concluded. The absolutly worst five twenty-four hour period feel ever.
Near The Neighborhoods Of White Lake
General Information
| Legal Business organisation Name | Trinity Continuing Care Services |
| Ownership Type | Non turn a profit - Corporation |
| Changed Buying In The Terminal 12 Months | No |
| Beginning Accepted Medicare | March 17, 1983 (39 years) |
| Capacity | 39 |
| Boilerplate Residents | 36.0 |
| Pct Occupied | 92% |
| Program Participation | Medicare and Medicaid |
| Resident And Family Councils | Resident |
| In Hospital | No |
| Continuing Care Retirement Community | No |
| Special Focus Facility | No |
| Auto Sprinkler System In Required Areas | Yes |
Ratings for The Neighborhoods Of White Lake
The Neighborhoods Of White Lake was reviewed by Medicare to accept a rating of iv out of v stars.
About Medicare Ratings
Overall Ratings of Michigan Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Issues
Types of Problems at Nursing Homes
Some issues inside a nursing dwelling are much more severe than others. Medicare evaluates each problem based on two scales: the number of residents affected by a problem and the severity of the potential or actual damage to residents based on the problem. We have color coded the matrix below to go far easier to pick out the more severe problems. In full general, orange and ruby-red bug related to the treatment of a resident are considered substandard quality of care.
| Residents Afflicted | |||
| Severity of the Deficiency | Few | Some | Many |
| Immediate jeopardy to resident wellness or rubber | J | K | L |
| Actual damage that is non immediate jeopardy | M | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No bodily harm with potential for minimal harm | A | B | C |
Jan 29, 2020 - two years agone
| Residents Affected | Severity | Source/Type | View Total Report | |
|---|---|---|---|---|
| C | Many | Potential for Minimal Harm | Health Inspection | Resident Rights Deficiencies: Allow residents to easily view the nursing dwelling'southward survey results and communicate with advocate agencies. |
| D | Few | Potential for Harm | Health Inspection | Freedom from Abuse, Neglect, and Exploitation Deficiencies: Develop and implement policies and procedures to prevent abuse, fail, and theft. |
| D | Few | Potential for Harm | Health Inspection | Quality of Life and Intendance Deficiencies: Ensure that a nursing home area is free from accident hazards and provides acceptable supervision to prevent accidents. |
September sixteen, 2019 - iii years agone
| Residents Affected | Severity | Source/Blazon | View Full Report | |
|---|---|---|---|---|
| F | Many | Potential for Harm | Complaint | Administration Deficiencies: Conduct and certificate a facility-wide assessment to determine what resource are necessary to care for residents competently during both mean solar day-to-24-hour interval operations and emergencies. |
| E | Some | Potential for Harm | Complaint | Nursing and Physician Services Deficiencies: Provide enough nursing staff every solar day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
October 31, 2018 - iii years ago
| Residents Affected | Severity | Source/Type | View Full Study | |
|---|---|---|---|---|
| - | - | - | Fine | $37,791 fine |
April 12, 2018 - four years agone
| Residents Affected | Severity | Source/Type | View Total Report | |
|---|---|---|---|---|
| - | - | - | Fine | $13,667 fine |
Staffing Levels Per Resident per Day
Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Neighborhoods Of White Lake require. It is important to compare the reported time to expected fourth dimension for a single facility instead of comparing the amount of time per resident of 2 facilities. Acquire why.
| 2hr 25min | 2hr 5min |
| Reported | Expected |
| CNA | |
| 55min | 40min |
| Reported | Expected |
| LPN | |
| 35min | 15min |
| Reported | Expected |
| RN | |
| 3hr 60min | 3hr |
| Reported | Expected |
| Total Nursing | |
This facility also provides approximately 35min per resident per WEEK of concrete therapist time.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine * The information for this facility for some quarters is unavailable. Percentage of depression risk long-stay residents who lose command of their bowels or bladder Percentage of long-stay residents who received an antianxiety or hypnotic medication Percentage of long-stay residents whose power to move independently worsened Per centum of long-stay residents whose need for assistance with daily activities has increased Percentage of long-stay residents who received an antipsychotic medication Per centum of high risk long-stay residents with pressure ulcers Percent of long-stay residents who have depressive symptoms Percentage of long-stay residents who lose too much weight Percent of long-stay residents experiencing one or more falls with major injury Percentage of long-stay residents with a urinary tract infection Percent of long-stay residents with a catheter inserted and left in their float Per centum of long-stay residents who were physically restrained Pct of short-stay residents assessed and appropriately given the pneumococcal vaccine Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine * The data for this facility for some quarters is unavailable. Percentage of curt-stay residents who made improvements in part * The information for this facility for some quarters is unavailable. Percentage of curt-stay residents who newly received an antipsychotic medicationQuality Measures for Long Stay Residents
98.0%
98.0%
97.1%
97.1%
94.8%
96.1%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.S.
94.half dozen%
94.iii%
100.0%
100.0%
94.1%
94.i%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.S.
-
-
-
-
51.iii%
48.i%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.S.
23.3%
25.0%
22.6%
twenty.0%
17.8%
19.5%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.S.
36.four%
29.two%
11.vi%
16.0%
19.0%
18.five%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.S.
23.3%
25.0%
9.7%
23.3%
xiv.0%
xv.0%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.Southward.
19.four%
20.6%
15.2%
eighteen.two%
12.two%
fourteen.0%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.Southward.
10.0%
10.0%
three.6%
4.0%
7.7%
7.4%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.S.
0.0%
0.0%
0.0%
0.0%
2.8%
6.ane%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.Southward.
3.3%
0.0%
6.5%
0.0%
6.3%
5.9%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.S.
8.i%
8.6%
3.0%
3.0%
3.1%
3.iv%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.S.
11.1%
2.nine%
0.0%
0.0%
2.six%
ii.5%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.South.
0.0%
0.0%
0.0%
0.0%
ane.6%
1.half dozen%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.S.
0.0%
0.0%
0.0%
0.0%
0.2%
0.2%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.S. Quality Measures for Short Stay Residents
77.iii%
67.6%
79.i%
69.vii%
81.0%
83.7%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.S.
92.9%
92.9%
85.iv%
85.4%
80.8%
82.half dozen%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.Due south.
85.8%
-
-
-
71.3%
69.0%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.S.
0.0%
-
0.0%
-
1.5%
1.viii%
Q3 2019 Q4 2019 Q1 2020 Q2 2020 MI U.S.
Source: https://www.seniorcare.com/nursing-homes/mi/white-lake/the-neighborhoods-of-white-lake/235430/
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